Privacy Policy

When you contact us through our website, request a quote, or communicate with our team, we may collect the following types of personal information:

Contact information such as your name, email address, phone number, and mailing address. Project-related details including the type of service requested, property address, and any preferences or notes you provide. Technical data collected automatically when you visit our website, including your IP address, browser type, referring pages, and pages viewed. This data is collected through standard web analytics tools and does not personally identify you on its own.

Cosello Construction Inc. uses the information we collect solely to operate our business and serve you effectively. Specifically, we use your information to:

Respond to your inquiries and provide free estimates or quotes. Schedule and coordinate installation or repair services at your property. Communicate with you about your project, including confirmations, updates, and follow-ups. Improve our website and service offerings based on aggregated, anonymized usage data. Comply with applicable legal and regulatory obligations.

We do not use your information for automated profiling, behavioral advertising, or any purpose unrelated to providing our services.

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted third parties only as necessary to deliver our services:

Service providers such as scheduling software, customer relationship management (CRM) tools, or email platforms that help us operate our business. These providers are bound by confidentiality obligations and are not permitted to use your data for any purpose other than supporting our operations. Manufacturer representatives or product partners — such as Andersen Windows & Doors — only when relevant to your specific project and with your implicit understanding that we work with these partners. Legal authorities if we are required to disclose information by law, court order, or government regulation.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. For active and past customers, we retain project and contact records for a minimum of seven (7) years to support warranty claims, service history, and compliance requirements.

If you would like your information removed from our systems and there is no legal obligation requiring us to retain it, please contact us directly using the information provided at the bottom of this page.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and gather anonymous usage statistics. We use Google Analytics to understand how visitors interact with our website. This data is aggregated and does not personally identify individual users.

You may disable cookies at any time through your browser settings. Doing so may limit certain functionality on our website but will not affect your ability to contact us or request services.

We take reasonable technical and organizational precautions to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

While we implement industry-standard safeguards, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to handling your data responsibly and transparently.

Depending on your location, you may have certain rights regarding your personal information, including the right to access the data we hold about you, request correction of inaccurate information, request deletion of your data where no legal retention obligation applies, and opt out of any marketing communications.

To exercise any of these rights, please contact us directly. We will respond to all legitimate requests within a reasonable timeframe.

Our website may contain links to third-party websites, including manufacturer product pages, review platforms, and social media profiles. We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we handle your information.